Waterloo is known internationally for its two Universities: Wilfrid Laurier University and the University of Waterloo. In this lively University Town, T.O.’s Kathi Roll Eatery is a hip and colourful counter for globally-influenced Indian street food, especially inventive wraps.
Their boas were pretty good but their butter chicken poutine was a 3/10. Original butter chicken is supposed to have some kind of sweetness in it, that’s the distinctive difference between that and most other curries but theirs did not have any. It was just a salty chicken curry taste. I did not enjoy that at all. Others might like it, but I expected something better.
I will be honest and the food was nice but what was a huge spoiler was the behavior of employees, specially the one who was taking orders. We were in a great mood and wanted to grab a quick bite and we were trying this for the first time. Their server didn’t take our order correctly, took over 25 minutes to deliver our order, probably because the TIP hr received was lower than he’d expected and then when we requested him to rectify the order, to make it as we had asked, he upfront refused arrogantly. I understand that their menu is nice and food is delicious but that doesn’t grant their employees to insult customers. They should certainly have some sort of training to teach their employees how customers should be treated. Instead of being greedy, money hungry Management, if you focus on providing excellent customer service, your profits will automatically increase.
One of our favourite places for KATHI ROLLS and SHAKES (must try)!!We tried:• Soya Chaap• Aloo Masala + Egg Kathi Roll• Paneer Tikka Kathi Roll• Lindt MochaWe found this amazing place in Brampton couple of years back and we used to visit Brampton West location frequently. This time we tried Waterloo location and the taste is not as great as Brampton. They have also added side of fries with Kathi roll which works great but I would prefer if they can let us know while placing the order or mention in the menu.I would love to try all their milkshakes if they would give me some discount 😉Shakes: 20/10Food: 7/10Price: 8/10Staff: 10/10
The food here is really awesome, tasty and giving authentic Indian taste in many items.And telling about shakes, they are tremendously delicious and yummy, its just in next plaza to my home and me and my wife visit one a week or two there. Most recommended to visit here if you are foodie.Moreover, the staff is also very kind and supportive here.
Pioneers and the first ones to kick start the Kathi Roll revolution in and Toronto. Serving the best of Fusion Street Eats with unbeatable flavours and combinations… Fusion Burritos, Punjabi Style Tacos, Fusion Chaats, Tikkas on the Rocks, Butter Chicken Mac’n’Cheese, Tikka Nachos, Cheesy Pockets (Indian Style Panzerottis), RoadSide Burgers and much more…
And the way we are, we can’t help not being a part of the Revolutionary Food Scene in #thesix. So Imagine, Eat, Relish & Enjoy!